"We at APF personally recommend YIB Insurance & Claims Management to our friends and colleagues. YIB has provided our company with the most excellent care and service for over 15 years, doing all the ‘grunt’ work and sorting our multiple claims for us to get them completed in a timely fashion. Just recently YIB have helped complete a major claim after a devastating fire, caused by lightening, which enabled APF to continue with business as per usual. All this time YIB has been fully supportive and committed to our business, making sure of APF’s success. We look forward to many more years working with YIB. Yours faithfully,"
John Buck. BBus (Mktg / Mgt) MBA MPA
CEO - Australian Prime Fibre
"It is with pleasure that I write this commendation for Your Insurance Broker. My dealings with Ian Ferris and Phoebe Williams over the past three years have always been hassle free, respectful and responsive to the unique needs of my business. Service is always prompt and the process for making claims straight forward and quick. Their excellent processes mean that I can quickly arrange my relevant insurance covers with them and not be bothered by unnecessary red tape."
I happily recommend YIB to individuals and businesses.
CEO - ConNetica Consulting
"Your Insurance Broker has been covering my business insurance requirements for more than 15 years. I have always found the team at YIB to be professional in their ongoing service offering, with the guarantee of prompt assistance in the event of a claim. When looking at comparable products, YIB obtain quotes which are competitive and good value for money. I feel comfortable knowing my business is adequately protected and that I can talk to a team member at any time. YIB has certainly looked after my insurance needs."
"We first utilised the services of YIB through a personal relationship with Steve Hind that dates back 30 odd years. Initially our dealings were for our personal requirements, but as our own business developed over the years, Steve and YIB have more than kept pace, and have always provided appropriate insurance advice and cover to ensure all our needs are met. Indeed their service goes above our requests, with them anticipating additional insurance requirements, and advising us accordingly. Any claims that have been lodged have been dealt with very promptly and efficiently, with a positive outcome for us on each occasion.
We would like to take this opportunity to thank Steve and all his team for their ongoing personalised service to our family and business, and would assure any person or business that is looking for a top-rate representative for their insurance work, that they need look no further than YIB."
Cindy and Rick Bradley
Bradley Asset Management Pty Ltd
Allan Lear , Director and Gerardine Lear Shareholder of TSS Construction ,Transportable Shade Sheds and Oz Future Fuels , have found Ian Ferris from Your Insurance Broker to be both professional and efficient. Ian has handled all of our business insurance needs over many years and we have developed a positive relationship . His interest and commitment to understanding our business has helped us chose the right cover that has been tailored and updated to meet changing business needs . During the Queensland flood our businesses lost a lot of operational equipment and Ian helped us through this difficult time . The communication process he provided was important to us during this period of loss and business interruption . We continue to use his services and envisage many positive years to come. We have no hesitation in recommending Ian to potential clients because he is a great listener , committed , courteous and consistent in his client relationships ."
Director and Gerardine Lear Shareholder of TSS Construction Transportable Shade Sheds and Oz Future Fuels